Great Landing, Wrong Airport

A nod to the agile community: why cycle time reduction doesn't translate into improved efficiency

The agile community has achieved something remarkable: teams optimize velocity, reduce cycle time, and perfect their deployment pipelines. But there's a critical gap between what gets measured and what actually creates value.

The Efficiency Paradox

Reducing cycle time does not translate into improved efficiency because product work is much bigger than delivery work. Teams measure velocity, story points, and deployment frequency—metrics that track internal optimization but reveal nothing about customer value or organizational impact.

You can optimize sprint velocity, reduce lead time, and perfect your deployment pipeline. But if you're building features that don't connect to customer needs, or competing in spaces where you can't win, you're measuring what's easy to track rather than what's right to optimize.

What This Means

What Gets Measured

Agile teams track velocity, story points completed, cycle time, deployment frequency. These metrics are easy to collect, visible in tools, and create clear improvement narratives.

But they measure delivery efficiency, not product efficiency. A team can double velocity while building features customers don't use, or reduce cycle time while working on components that don't create competitive advantage.

What Actually Matters

Product efficiency lives in strategic decisions: where to compete in the value chain, which components create differentiation, how work connects to customer outcomes, and how your product relates to the rest of the organization.

These questions are harder to measure, require organizational context, and don't fit neatly into sprint metrics. But they determine whether delivery speed creates value or just accelerates waste.

The Measurement Problem

Agile practices optimize what's easy to measure: story points, velocity, cycle time. These metrics create local optimization within teams but miss system-level efficiency. A team can improve all their internal metrics while building features that don't connect to customer value or organizational strategy.

The relationship with the rest of the organization gets lost. Teams optimize their sprint velocity without understanding how their work fits into the broader value chain, whether they're building commodities or differentiators, or how their components relate to other teams' work.

This creates a dangerous pattern: teams track what's easy to measure (velocity) but not what's right to optimize (customer value, competitive position, organizational coherence). You end up with faster delivery of the wrong things, measured beautifully, delivered efficiently, but strategically irrelevant.

Where Wardley Mapping Fits

Strategic clarity for product decisions

Wardley Mapping addresses the measurement gap by making strategic context visible. It shows:

  • Where your work sits in the value chain and how it connects to customer outcomes
  • Which components are commodities (where speed matters) vs differentiators (where strategy matters)
  • How your product relates to the rest of the organization and other teams' work
  • What should be measured for strategic impact, not just delivery speed

This is the strategic work that happens before agile teams start sprinting. Get this right, and your velocity metrics connect to actual value. Get it wrong, and you're optimizing delivery of work that doesn't matter—measuring what's easy instead of what's right.

More Work Coming

We're developing deeper content on how agile teams can use Wardley Mapping to make better product decisions. This includes practical guides on:

  • Mapping your product backlog strategically
  • Using maps in sprint planning and retrospectives
  • Connecting delivery metrics to product strategy
  • Making architectural decisions with evolution in mind

Check back soon for these resources, or get in touch if you'd like to be notified when they're available.

The Bottom Line

Agile teams have mastered delivery metrics: velocity, cycle time, deployment frequency. That's a great landing. But product work—understanding where to compete, how work connects to customer value, and how your team fits into the broader organization—is the airport.

Wardley Mapping helps you find the right one by making strategic context visible. It shifts measurement from what's easy to track (delivery speed) to what's right to optimize (customer value, competitive position, organizational coherence). Without this, you're just landing faster at the wrong destination.